CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at 617-720-3967 or send us an email at info@designerleatherclothes.com
FAQ
How do I track my order?
You will receive a confirmation that your order has been processed. An e-mail will be sent to you containing the tracking number and anticipated date of arrival.
What are your delivery options?
All shipping is via USPS, and should be received in 3-7 days. If expedited delivery is requested there is a $25.00 charge. Other forms of shipping will be charged to the customer.
How do I return an item?
Returned merchandise must include the original receipt, be unused, tags attached and returned in the original packaging to:
The Designers; Leather Clothiers; Inc.
106 Charles Street
Boston, MA 02114
Returned merchandise must include RA#.
To receive the RA# please contact 617-720-3967.
Return Policies
As a company known for our quality merchandise and high standard of customer service we want you to be completely happy with your purchase.
Items purchased online must be received by
The Designers; Leather Clothiers Inc. within 14 days after the item is shipped from our location for a full refund on the original form of payment. Items purchased online must be received by
The Designers; Leather Clothiers, Inc. within 30 days after the item is shipped from our location for merchandise exchange or store credit based on the original form of payment. Items must be unworn, tags attached, and returned in the original packaging. A return/exchange or even exchange does not serve as an original receipt.